FESTIVAL POLICIES
PRIVACY POLICY

The Great Outdoors Comedy Festival website uses the Google AdWords remarketing service and Social Media marketing services to advertise on third party websites (including Google, Facebook, Instagram, etc) to previous visitors to our sites ticket purchasers. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Your information and/or data is completely secure and would never be sold or shared with any 3rd parties or their affiliates.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely with your cookie settings.

SMS MARKETING

By opting in you agree to receive future promotions and information from Trixstar via SMS from 833-386-0996. Any information that we collect through SMS will not be shared with 3rd parties or their affiliates.

WAIVER

The Great Outdoors Comedy Festival has taken enhanced health and safety measures for you, its Producers, Partners, Stakeholders, Artists, Volunteers and Contractors. By attending you agree to assume all risks related to exposure to COVID-19 and other infectious and/or communicable diseases, viruses, bacteria, or illnesses.

As a condition of attendance at The Great Outdoors Comedy Festival, the ticket holder assumes all risk of personal injury resulting from any cause whatsoever including but not limited to negligence, breach of contract, or breach of statutory duty of care on the part of The Great Outdoors Comedy Festival, Trixstar Productions Ltd, and its Employees, Agents, Representatives and Sponsors.  

Ticket holders agree to comply with the Trixstar LIVE Code of Conduct and consents to reasonable examination and searches to ensure compliance with laws and facility rules and acknowledges illegal substances and restricted items are not permitted on the premises.
 
Ticket holders release The Great Outdoors Comedy Festival, Trixstar Productions Ltd, and its Employees, Agents, Representatives and Sponsors and waives all claims with respect thereto.
REFUND POLICY

Rest assured, we are very mindful of the ever-evolving situation of COVID-19 and are closely monitoring communications and guidelines from Alberta Health. If The Great Outdoors Comedy Festival needs to be rescheduled or cancelled due to heightened restrictions, ticket purchasers will be offered a full refund on their tickets. There are no refunds for poor weather or a change to the lineup due to unforeseen circumstances. The safety and security of all involved in this festival is our top priority. We will continue to remain attentive as the event approaches to keep everyone informed through our website, email notifications and social media. Otherwise purchases are final and there are no refunds.

If the festival is restricted by Alberta Health to a further limited attendance, ticket purchasers who bought their tickets first will retain their seats and all tickets over the restricted number will be refunded in full. The Great Outdoors Comedy Festival has the right to change your table location to accommodate any needed changes from Alberta Health. 

If you wish to exchange your ticket to a higher Tier or larger table, you must first purchase the new table from your same Tixr account, then reach out to Tixr Support for assistance.

Any persons not adhering to the social contract, COVID-19 health and safety measures (where applicable) and the Trixstar LIVE Code of Conduct at The Great Outdoors Comedy Festival may be removed from the grounds at Festival Management and Security’s discretion with no refund.